In this short article on SearchExchange I write about a few simple ways to help make sure your migration to Exchange Online is a success. It’s easy to overlook the importance of understanding your user’s needs and communicating effectively with them. There’s a ton of ways to do this well, and I’ve seen approaches ranging from non-existent to amazing across different customers on Exchange upgrades and Office 365 migrations.
What I hopefully convey in this article is how important comms is and how you can help yourself get the right information alongside some ideas on how to get the information into the hands of your users. Read more over on SearchExchange.